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IMPORTANT NOTICES From 01.10.2026 open weekdays from 7:00 a.m. to 4:00 p.m. First Saturday opening : 03.10.2026 from 8:00 a.m. to 2:00 p.m.
SAFE DELIVERY GUARANTEE

If an ornament breaks in transit, we send a new one or refund your money.

IMPORTANT NOTICES

From 01.10.2026 open weekdays from 7:00 a.m. to 4:00 p.m. First Saturday opening : 03.10.2026 from 8:00 a.m. to 2:00 p.m.

Withdrawal from contract form

Withdrawal from contract form

Under EU Directive 2023/2673 you have the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason.

Important: Enter the e-mail address you used when placing the order. If you no longer have access to it, fill in the billing postcode from the order.

Once you fill in your e-mail (or postcode), we will load the products from this order so you can select them with checkboxes.

Withdrawal scope

Enter your IBAN so we can return the money to your bank account.

Your personal data is processed for the purpose of handling your withdrawal from contract, on the basis of Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(c) GDPR (legal obligation under EU Directive 2023/2673). For details, see the privacy policy.

After submission you will receive a confirmation to the e-mail you entered, with the exact date and time the notification was received.