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IMPORTANT NOTICES From 01.10.2026 open weekdays from 7:00 a.m. to 4:00 p.m. First Saturday opening : 03.10.2026 from 8:00 a.m. to 2:00 p.m.
SAFE DELIVERY GUARANTEE

If an ornament breaks in transit, we send a new one or refund your money.

IMPORTANT NOTICES

From 01.10.2026 open weekdays from 7:00 a.m. to 4:00 p.m. First Saturday opening : 03.10.2026 from 8:00 a.m. to 2:00 p.m.

Privacy policy

This English text is a translation provided for information only. The legally binding version is the Slovak one, available at /ochrana-osobnych-udajov/.

Personal data at Okrasa, výrobné družstvo, Company ID (IČO): 00168297, registered office A. Hlinku 2247, 022 01 Čadca, Slovakia (the “operator”) is protected in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (the General Data Protection Regulation, the “Regulation”), and with Act No. 18/2018 Coll. on the protection of personal data (the “Act”).

1. CONTROLLER’S CONTACT DETAILS

1.1. The controller of your personal data is Okrasa, výrobné družstvo, registered office A. Hlinku 2247, 022 01 Čadca, registered in the Commercial Register of the District Court in Žilina, section: Dr., insert no. 184/L (the “company“).

Company ID (IČO): 00168297

Controller’s contact details:

Okrasa, výrobné družstvo
A. Hlinku 2247
022 01 Čadca, Slovakia
Tel: +421 41 432 3027
E-mail: eshop@okrasa.sk

1.2. The controller has not appointed a data protection officer.

2. PURPOSE OF PROCESSING PERSONAL DATA

2.1. The purpose of processing your personal data is the performance of the distance contract concluded between you and the controller. We process your personal data because it is required by the applicable legislation, by tax and accounting rules, by archiving rules and by our company’s civil law liability.

E-shop – we process your personal data in order to conclude and perform a contract over the internet, namely to receive and register your order, ship the goods, issue an accounting document, and handle withdrawal from the contract and any complaint.

Accounting – processing of personal data for the purposes of bookkeeping and accounting audits.

Tax matters – processing of personal data for tax purposes, i.e. for preparing, processing and filing tax returns and other tax statements.

Complaints – we process your personal data in order to handle your complaint. We process your personal data for this purpose in order to fulfil a contractual obligation.

Archiving – processing of personal data in order to meet the archiving obligations laid down by the applicable legislation, in particular tax and accounting rules.

Marketing, promotion and advertising – processing of personal data in order to promote the company and its services. This means sending current offers to customers who have used the company’s services in the past.

2.2. Processing of personal data on the basis of your consent

We process your personal data on the basis of your consent where you have given us that consent.

We also process your personal data on the basis of your consent in the case of cookies.

Giving your consent to the processing of personal data is voluntary and you have the right to withdraw your consent at any time.

2.3. Disclosure of personal data to third parties

We do not disclose your personal data to third parties without your consent, with the exception of cooperating service providers with whom we have a contractual relationship, or persons who are in an employment or similar relationship with us.

3. PERIOD OF STORAGE OF PERSONAL DATA

3.1. We process your personal data only for the period necessary in view of the purposes of processing.

Where we process your personal data on the basis of statutory obligations, we process it for the period laid down by the legislation, in particular tax and accounting rules.

4. YOUR RIGHTS

4.1. Right of access to personal data

– you have the right to obtain confirmation from the company as to whether or not we process your personal data. If we do process your personal data, you have the right of access to it.

We will provide you with access to your personal data by giving you a copy of the personal data processed.

4.2. Right to rectification and completion of personal data

you have the right to have inaccurate personal data concerning you rectified without delay, and the right to have incomplete personal data completed.

4.3. Right to withdraw consent to the processing of personal data

where we process your personal data on the basis of your consent, you have the right to withdraw that consent at any time.

You may withdraw your consent in full, or only in part in relation to some of your personal data or only some purposes of processing.

4.4. Right to erasure (the “right to be forgotten”)

you have the right to have your personal data erased without undue delay where:

– your personal data is no longer necessary for the purposes for which it was collected or otherwise processed by the company;

– you object to processing for direct marketing purposes;

– you withdraw your consent, where we process your personal data on the basis of your consent and there is no other legal ground for the processing.

4.5. Right to lodge a complaint with a supervisory authority

If you are not satisfied with the way your personal data is processed, you can first contact us at eshop@okrasa.sk

If you are still not satisfied, you have the right to ask the national supervisory authority – the Office for Personal Data Protection of the Slovak Republic – for help.

If you exercise the right to erasure and the conditions for erasure are met, we will erase your personal data without undue delay, except where we need the personal data to fulfil a legal obligation, to establish, exercise or defend legal claims, or for archiving purposes.